I’m a Virtual Assistant with experience supporting US-based businesses in operations, administrative support, customer service, website content management, and e-commerce support.
I have experience handling
Most recently, I worked as an Operations Virtual Assistant for a landscaping company in Rochester, Minnesota where I managed inbound leads through GoHighLevel CRM, handled estimates and quotations, published SEO blog content across multiple websites, and supported daily business operations.
I also have over 3 years of experience in customer support and healthcare operations, assisting US-based members through calls, chat, and
Tools I’ve used include GoHighLevel (GHL), Google Workspace, Microsoft Office Suite, Shopify, Wix, Canva, Wave, Oracle, LivePerson, Genesys Cloud, Gmail, Outlook, and Trello.
I’m organized, dependable, adaptable, and committed to providing reliable support that helps businesses stay efficient and well-organized.
Experience: 2 - 5 years
Provided customer support through calls, chat, and email while assisting customers with inquiries, issue resolution, account concerns, and professional communication in fast-paced environments.
Experience: 2 - 5 years
Handled customer and business email communications, responded to inquiries, escalated concerns when needed, and maintained organized inbox management.
Experience: 2 - 5 years
Performed accurate data entry, record updates, documentation handling, and information organization while maintaining attention to accuracy and efficiency.
Experience: 6 months - 1 year
Managed schedules, appointments, reminders, and calendar coordination while helping maintain organized daily workflows and meeting schedules.
Experience: 6 months - 1 year
Managed inbox organization, email prioritization, follow-ups, labeling, and communication workflows to support daily business operations.
Experience: 1 - 2 years
Experienced in handling administrative tasks such as email and calendar management, data entry, workflow organization, document preparation, and supporting daily business operations for US-based clients.
Experience: Less than 6 months
Published and formatted blog content for business websites while maintaining proper layout, images, and SEO-friendly formatting.
Experience: Less than 6 months
Managed website content updates, formatting, uploads, and organized digital content for business websites.
Experience: 6 months - 1 year
Conducted product and pricing research, competitor analysis, and supplier sourcing support for e-commerce and operations-related tasks.
Experience: Less than 6 months
Assisted with basic Shopify tasks including product updates, listings, store organization, and product management support.
Experience: 2 - 5 years
Assisted customers through live chat support by resolving inquiries, providing accurate information, and maintaining professional communication.
Experience: 6 months - 1 year
Created simple graphic materials, presentations, social media content, and business visuals using Canva.
Experience: 6 months - 1 year
Used Google Workspace tools such as Gmail, Google Docs, Google Sheets, Google Drive, and Google Calendar for communication, organization, reporting, and daily administrative tasks.
Experience: 6 months - 1 year
Used GoHighLevel for lead tracking, CRM updates, contact organization, and managing inbound business inquiries.
Experience: 6 months - 1 year
Created and updated product listings, uploaded images, and maintained organized product information for online stores.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.