Virtual Assistant | Customer Service Specialist | eBay & Amazon VA

Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors Degree

Last Active

July 6th, 2026 (14 days ago)

Member Since

June 5th, 2016

Profile Description

Hi, I’m Jay — a versatile and dedicated Virtual Assistant with 8+ years of experience helping businesses improve customer satisfaction, streamline operations, and achieve long-term growth.

I provide reliable support across customer service, virtual assistance, eCommerce management, sales, and property management.

My expertise includes:

Customer Service Representative
• Specialized in billing support, inbound and outbound sales, and telecommunications customer service
• Experienced handling accounts such as AT&T, T-Mobile, Microsoft, and Comcast
• Skilled in resolving customer concerns, increasing satisfaction, and supporting sales growth

Customer Service & Virtual Assistance
• Multi-channel customer support experience for eBay UK and Amazon UK
• Skilled in:

Inbound and outbound phone support (GoHighLevel, Skype)<8efe80624d780eba0c6493ec45140364>Email management (Gmail)
eBay and Amazon messaging support
Live chat support (Tawk.to)

eBay Virtual Assistant
• Experienced in eBay dropshipping operations and account management
• Skilled in:

Product research and market analysis
Product listing optimization
Order processing and management
• Tools: Terapeak, Zik Analytics, Skugrid, DSM Tool

Amazon Virtual Assistant
• Experienced in supporting Amazon sellers through:

Product research
Listing creation and optimization
Order management
• Familiar with sourcing products from US retailers including Best Buy, Walmart, and Bed Bath & Beyond
• Tools: Jungle Scout

Property Management
• Managed Facebook Marketplace listings for rental and Airbnb properties
• Handled customer inquiries and provided accurate property information to potential clients

I am committed to delivering high-quality work, excellent customer service, and dependable support. I value long-term partnerships and strive to become a trusted asset that contributes to business stability and success.