Overview
Looking for full-time work (8 hours/day)
at $6.32/hour ($1,216.00/month)
Bachelors degree
Last Active
June 26th, 2026 (yesterday)
Member Since
September 23rd, 2023
Profile Description
I'm a reliable Virtual Assistant and Customer Support Specialist with 10+ years of experience supporting U.S.-based companies in customer service, technical support, healthcare billing, and service coordination.
I help busy business owners and teams stay organized by managing customer communication, inboxes, scheduling, CRM updates, billing inquiries, and documentation.
I've worked in fast-paced environments handling high-volume calls,
I'm detail-oriented, proactive, and comfortable working independently in a remote setup. I adapt quickly to new tools and workflows and take ownership of tasks to ensure deadlines and service standards are met.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Assisting customers via email, making sure what's URGENT is addressed, and making sure that there's no backlog.
Customer Support » Phone Support
Experience: 5 - 10 years
I have 6+ years of BPO experience handling inbound and outbound calls as a Technical Support Representative, Customer Service Representative, and Healthcare Executive. I assisted customers with billing, troubleshooting, account issues, orders, and general inquiries while maintaining a professional and friendly tone. I also have 4+ years of remote experience supporting a US-based lawn care company, managing phone calls for scheduling, customer questions, and service concerns. I’m confident speaking with US customers, have clear English communication, strong problem-solving skills, and am reliable for full-time phone support work.
Customer Support » Healthcare
Experience: 1 - 2 years
I handled billing payments for customers who called to make a payment. I also do inbound calls to collect unpaid bills from patients.
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Assisted customers' concerns via chat and made sure to shorten their wait time to improve the customer support experience.
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Calape, Bohol
- Tests Taken
- IQ
- Score: 92
- DISC
- Dominance: 24
- Influence: 12
- Steadiness: 25
- Compliance: 39
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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