I’m a reliable Virtual Assistant and Customer Support Specialist with experience in appointment setting, CRM management, customer communication, administrative support, and remote operations.
I’ve supported businesses in home services, real estate, cleaning, beauty, and e-commerce industries by handling inbound and outbound communication, lead follow-ups, scheduling, customer support, and backend coordination.
I’m experienced using GoHighLevel, OpenPhone, RingCentral, Dialpad, Shopify, Amazon Seller Central, Monday CRM, Google Workspace, and other remote work tools. I’m comfortable working independently, managing pipelines, following SOPs, and maintaining organized workflows in fast-paced remote environments.
Here are some of the tasks I can help with:
• Appointment Setting & Lead Follow-Ups
• Customer Support (Phone,
• CRM & Pipeline Management
• Calendar & Schedule Coordination
• Administrative Support
• Data Entry & Reporting
• E-commerce Support
• Recruitment & Candidate Sourcing
I’m organized, detail-oriented, easy to work with, and committed to providing dependable support while helping businesses improve operations and customer experience.
Experience: 2 - 5 years
Managed lead pipelines, customer records, follow-ups, and communication tracking using GoHighLevel and other CRM tools.
Experience: 2 - 5 years
Handled phone, email, and chat support while assisting customers with inquiries, scheduling, follow-ups, and issue resolution.
Experience: 2 - 5 years
Scheduled and confirmed appointments, conducted lead follow-ups, and updated CRM pipelines for multiple campaigns.
Experience: 2 - 5 years
Managed calendars, handled data entry, maintained reports, coordinated follow-ups, and supported day-to-day remote operations.
Experience: Less than 6 months
Conducted outbound outreach, qualified leads, updated CRM pipelines, and assisted sales teams with follow-ups and appointment coordination.
Experience: 2 - 5 years
Sourced and pre-screened candidates across online job platforms, managed applicant tracking systems, and coordinated interview scheduling and recruitment workflows for remote hiring campaigns.
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