Hi there,
My name is Maffi Dae Elauria, and I?m excited to express my interest in the Admin Support / Virtual Assistant / Customer Service Associate position.
With more than 8 years of experience in virtual assistance, administrative support, and customer service across various accounts and campaigns, I?ve developed a strong foundation in client communication and efficient task management. In addition to handling phone calls,
You can find my updated CV here for a detailed overview of my background and qualifications:
I am proficient in tools such as Zendesk, Gorgias, InterCom, ShipStation, Citrix, Trello, SuperMove, Kustomer, Groove, ReAmaze, Shopify, Walmart, Klaviyo, ActiveCampaign, Recharge, OrderGroove, Loop, Loop Returns, Salesforce, JustCall, AirCall, HealthSherpa, Radius,
Colleagues and supervisors often describe me as approachable, patient, and naturally helpful. I take pride in being a driven team player who is always eager to learn and grow. I?m genuinely enthusiastic about the opportunity to contribute to a company that values lasting relationships with clients and proactive service.
I would appreciate the opportunity to discuss how my skills and experience align with your needs.
Thank you for your time and consideration.
Please feel free to reach out to me at
Warm regards,
Maffi Dae Elauria
WhatsApp:
Experience: 5 - 10 years
I’ve developed a strong foundation in client communication and efficient task management. In addition to handling phone calls, emails, live chats, website reviews, and social media management in an e-commerce setting.
Experience: 5 - 10 years
I've experienced handling phone calls, emails, live chats, and social media management using different tools such as Groove, Shopify, klaviiyo, recharge, loopreturns, Salesforce, Justcall, Amazon, etc.
Experience: 5 - 10 years
I've experienced handling phone calls, emails, live chats, and social media management using different tools such as Groove, Shopify, klaviiyo, recharge, loopreturns, Salesforce, Justcall, Amazon, etc.
Experience: 2 - 5 years
I've experienced handling phone calls, emails, live chats, and social media management using different tools such as Groove, Shopify, klaviiyo, recharge, loopreturns, Salesforce, Justcall, Amazon, etc.
“I had this VA that I could turn things over to made it a lot easier”
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