I am a dedicated Virtual Assistant with 8+ years of experience in customer service, recruitment, and CRM management.
I specialize in:
• Appointment setting & lead follow-ups
• CRM updates (GoHighLevel, Zendesk, Siebel, Oracle)
• Handling inbound & outbound calls
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• Organizing client records and pipelines
I understand how important speed-to-lead and proper documentation are for business growth. My goal is to help business owners stay organized, reduce missed opportunities, and improve customer experience.
I am reliable, detail-oriented, and comfortable working US hours.
Looking for a long-term role where I can grow with the company.
Experience: 5 - 10 years
Been in the industry for almost 7 years. Handling different accounts from technical support to customer service.
Experience: Less than 6 months
I have experience since I worked with Paypal before on handling emails. We provide basic troubleshooting. Managing customer's concern.
Experience: 6 months - 1 year
I experienced chat support when I worked with PayPal. We manage 3 clients at a time and managing their app concern.
Experience: 1 - 2 years
I've been in the industry for 3 years as I handle internet and telephone support. We do basic troubleshooting for their internet connection and telephone services.
Experience: 6 months - 1 year
We handle Google Drive to save files. We also use google docs in general to edit resumes of our candidates.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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