Clarice

Pharmacy Helpdesk Advocate and Customer Service Representative

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $2.84/hour ($547.20/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 25th, 2026 (today)

Member Since

August 24th, 2023

Profile Description

EDUCATION:
BSED- TLE
(Graduated 2019)
MAED in Home Economics
(Started)

EXPERIENCE:
Business Consultant, Healthcare Account, from 2019 to 2020, in Cognizant Technology Solutions. Process Executive, Retail Account, from 2020 to 2024, in Cognizant Technology Solutions. Pharmacy Helpdesk Advocate, Healthcare Account, from 2024 to 2026, in Optum Global Solutions.

CURRENT EMPLOYMENT STATUS:
Hired Full Time on August 8, 2024.

Top Skills

Customer Support » Phone Support

Experience: 2 - 5 years

Customer Service Representative in Healthcare and Retail Account

Customer Support » Healthcare

Experience: 2 - 5 years

Customer Support » Helpdesk Support

Experience: 1 - 2 years

Other Skills

Customer Support » Customer Service

Experience: 5 - 10 years

E-Commerce » Order processing

Experience: 2 - 5 years

Customer Support » Customer Service » Genesys Cloud

Experience: 5 - 10 years

E-Commerce » Order processing » Order Tracking

Experience: 2 - 5 years

Customer Support » Customer Service » Payment Processing

Experience: 2 - 5 years

Customer Support » Insurance » Prior Authorization

Experience: 1 - 2 years

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Cebu City, Cebu

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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