Customer Service & Tech Support, Tutoring, Sales, & Human Resource Management

* Can manage booking reservations and cancellations providing alternative solutions that would both work for the customer and partners. * Keep records of interactions and process customer accounts and file documents. * Take extra mile help for customers while strictly following the communication procedures, guidelines, and policies. * Developed persuasive speaking skills, adaptability, and patience.

Experienced in assisting customer service needs and requests online. * Handle customer complaints, provide appropriate solutions and alternatives within time limit. * Can exhibit the 3P's, Professionalism, Patience, and People first attitude in handling customer concerns. * Developed problem solving skills and ability to use positive language to build good relationship with the customer.

* Can identify strength and weakness of the learner * Can communicate effectively and engage learner despite of language barrier *can effectively identify the strengths and weaknesses of the students and provide necessary lesson plans that would best fit their needs.

* Call leads and set up an appointment with our Project Manager. * Data entry management * Building rapport and trust. * Overcoming rejections and objections. * Communicate with leads in a conversational manner, without being too pushy or salesy. * Effective call handling, leading the appointment into a closed deal.