Hi there! Thanks for stopping by my profile. I’m Nikki, and I’m excited to help you streamline your business operations.
I am a detail-oriented Virtual Assistant with an Associate Degree in Information Technology and over two years of hands-on experience in e-commerce and administrative operations. My expertise is focused on providing reliable support for Shopify and Amazon stores, ensuring daily operations run smoothly and records remain accurate.
Platform Expertise & Store Management
I have a strong background in managing the backend of online stores. For both Shopify and Amazon, I handle product listing updates (titles, descriptions, images, and pricing), inventory monitoring to prevent stockouts, and catalog organization using collections and tags. I also have practical knowledge of Amazon Seller Central tools to optimize store efficiency.
Order Fulfillment & Customer Support
I am proficient in managing the end-to-end order lifecycle. This includes verifying transaction details, tracking shipment statuses, and providing responsive customer support via
Data Management & Technical Skills
With my technical background, I excel at organizing data and creating clear reports. I am highly skilled in using Excel (Pivot Tables) and Google Workspace to maintain trackers for inventory, sales, and customer concerns. Additionally, I use Meta Business Suite to manage social media presence and support business growth.
Why Hire Me?
Technical Foundation: IT graduate with a quick learning curve for new tools.
Reliability: Committed to following client instructions and meeting deadlines.
Detail-Oriented: Focused on reducing listing errors and keeping data clean.
Proactive: Always looking for ways to improve store organization and workflow.
I am looking for a long-term opportunity where I can contribute to your business's success while continuing to grow as a Shopify and Amazon professional. Let’s work together to get your tasks done right!
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
I enter the importante information of the company to the database.
Experience: Less than 6 months
Experience: 2 - 5 years
Answering emails, via calls, messenger, viber, we chat, about the customer concerns.
Experience: Less than 6 months
Experience: 2 - 5 years
Assisting the Boss for personal instruction and specific jobs. Like for example inquiring about a truck needed for the use of the company, a land, a commercial site. Encoding personal customer order.
Experience: Less than 6 months
i can create a short reels, engaging product post, art grid posting using canva
Experience: Less than 6 months
Experience: 6 months - 1 year
Editing the background photos of the parts, changing it to white backgrounds enhancing the photo.
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