Ace
Virtual Assistant | Customer Service & Admin Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.89/hour ($560.00/month)
Bachelors degree
Last Active
July 17th, 2026 (6 days ago)
Member Since
August 4th, 2023
Profile Description
I am a Customer Support Specialist and Virtual Assistant based in Cebu, Philippines, with experience in e-commerce, Shopify order management, dispute resolution, supplier coordination, and high-volume
I currently work remotely with an international e-commerce brand handling customer inquiries, refunds, returns, and PayPal disputes independently and in compliance with company SOPs.
I am detail-oriented, reliable, and proactive — I show up, follow through, and deliver quality work without needing constant supervision. I am looking for a long-term remote opportunity where I can grow and genuinely contribute to your team's success.
Top Skills
Customer Support » Email Support
Experience: Less than 6 months
Skilled in managing and prioritizing customer email queues, responding within SLA, and maintaining organized records of all interactions and resolutions.
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Experienced in handling high-volume international customer inquiries professionally via email and chat, ensuring every customer feels heard and taken care of.
E-Commerce » Order processing » Order Tracking
Experience: Less than 6 months
Experienced in processing and managing customer orders end-to-end — from order placement to fulfillment confirmation. Skilled in tracking shipments, updating customers on delivery status, coordinating with suppliers and fulfillment partners on delays or missing packages, and resolving order-related concerns efficiently using Shopify and other e-commerce platforms.
Other Skills
Office and Administration » Personal Assistant
Experience: Less than 6 months
Reliable and self-driven VA with experience in administrative support, supplier coordination, documentation, scheduling, data entry, and daily operational tasks — all managed independently in a remote setup.
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Ginatilan, Cebu
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 29 %
- Influence: 9 %
- Steadiness: 27 %
- Compliance: 35 %
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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