Monna

Medical Biller, Customer Support and Sales Operations

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Overview

Looking for full-time work (9 hours/day)

at $4.14/hour ($900.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

July 24th, 2023

Profile Description

Hi I am ---------- ---------- P. ---------- , interested in your job posting. I've worked in a BPO setting for more than three years as a customer service/appointment setter, managing five different accounts: ---------- , Walmart Vaccine Support, ---------- , ---------- , and Dominos Pizza. Additionally, I have a year of experience working as a patient account customer support a medical biller and Collections team. where we call some various health insurances to verify the coverage benefits of the patient’s plan. It includes verifying the Deductible, Out of the pocket, coinsurance, copay and some CPT codes that may require prior authorization. Also doing outbound call doing courtesy call to patient regarding their balances. Experience being a Real Estate agent doing leads contacting costomer if they are interested in selling property. And a Medichat Support in Healthcare for OBGYN I help patient setting an appointment, reschedule, cancellation and answer concerns regarding appointments and available doctors.This, is advantage to me because I have an experience and easy to me to interact with customers. Through chat, email, phone, SMS, and FB Channels, I have had every type of communication. I am capable of producing excellent results, enduring relationships, a positive approach, integrity, and professionalism at work. capable of fostering teamwork, problem-solving, and effective communication.
Familiar with ZendeskFamiliar with SlackFamiliar with ---------- Strong written (email) communication skillsKnowledge in MS OfficeFamiliar with AzureFamiliar with CitrixFamiliar with SIS CompleteFamiliar with AmkaiFamiliar with eClinicalFamiliar with C3POFamiliar with NextGenFam
liar with GmedFamiliar with VortexFamiliar with IntergyFamiliar with FubFamiliar with Ring Central

Top Skills

Experience: 1 - 2 years

handled several accounts for customer service retail also a medical biller for patient accounts.

Experience: 6 months - 1 year

In a National Medical Team for Patient Account as customer service, helping patient about their balance , discussing EOB and stuff.

Experience: 6 months - 1 year

Chat Support for Walmart.com retail account helping customer about their order, refunds, returns and camcelation.

Other Skills

Experience: 6 months - 1 year

also an email support for customer service platform Handy.com were customer book an appointment and then we email them for some clarification and confirmation of the booking.

Basic Information

Age
24
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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