Joie M.

Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

High school diploma

Last Active

June 30th, 2026 (15 days ago)

Member Since

July 20th, 2023

Profile Description

I am a trained and knowledgeable customer service representative for almost 3 years, I am capable to handle this kind of job. I am a fast learner and eager to learn new things and I am very open for feedback. Below are my experiences to know me better.

I worked as a Customer Service Advisor from a Retail Company (Macys) through BPO for 6 months. I am taking inbound calls. I am helping customers placing an order online, process reshipment and refund. I also help them about the store locations nearby.

I also have experience handling a Telecommunications account. I’ve worked with T-Mobile for 1 year and 5 months. I am taking inbound calls. I am helping customers placing an order for cellphones, adding a line to their account, helping them manage their bills by setting up a payment arrangement and auto deduct pay from their account. I also help them have their connections to be reconnected and making sure they won't have any service interruptions.

I have also experience working on a healthcare account (Cigna) for 6 months. I am taking inbound calls. I help customers/patients to check their coverage, the doctors we are working with, setting up appointments with clinic and hospitals and a lot more.