Rhealyn

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (6 days ago)

Member Since

July 18th, 2023

Profile Description

I work efficiently and is very flexible on the task that was assigned to me.

Top Skills

Customer Support

Experience: 2 - 5 years

Experienced Fraud Specialist with 3 years of expertise in investigating insurance claims and detecting fraudulent activities. Skilled in data analysis, risk assessment, and collaborating with legal teams to ensure claim integrity and reduce financial losses. Strong attention to detail and a proactive approach to identifying suspicious patterns.

Customer Support » Email Support

Experience: 6 months - 1 year

Provided email support to merchants by explaining the rationale behind order approvals and declines conducted by the fraud team, ensuring clear communication and maintaining trust while safeguarding against fraudulent transactions.

Customer Support » Chat Support

Experience: 6 months - 1 year

Other Skills

Customer Support » Phone Support

Experience: Less than 6 months

Worked for six months handling inbound calls from customers who wanted to dispute unauthorized transactions. I verified their information, explained the dispute process, and recorded all details accurately. I focused on resolving issues quickly while providing good customer service.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Carcar City, Cebu

Tests Taken: IQ
Score: 99: DISC
Dominance: 23
Influence: 7
Steadiness: 40
Compliance: 30: English
C1(Advanced)