Payroll Analyst|Account Manager | IT Service Desk

Install, configure, and update software applications and operating systems. • Troubleshoot and resolve software-related issues and system errors. • Perform regular system maintenance and ensure optimal performance of software systems. • Monitor system performance and apply necessary patches and upgrades. • Provide technical support and guidance to end-users. • Assist in testing and debugging software applications. • Maintain accurate documentation of software configurations, issues, and solutions. • Ensure data security and compliance with organisational IT policies. • Coordinate with developers and IT teams to implement system improvements. • Backup and restore systems and data as required. • Conduct routine system checks and preventive maintenance. • Evaluate new software and recommend upgrades or replacements. • Respond promptly to user requests and service tickets. • Maintain inventory of software licenses and ensure compliance.