Overview
Looking for part-time work (4 hours/day)
at $5.96/hour ($576.00/month)
Bachelors degree
Last Active
July 4th, 2026 (5 days ago)
Member Since
July 8th, 2023
Profile Description
I am a detail-oriented Virtual Assistant and Customer Support Specialist with over 5 years of diverse experience across remote healthcare staffing, BPO operations, and institutional administration. I bring hands-on expertise in multi-channel communications, including chat support,
I specialize in streamlining communication workflows, managing roster compliance, and ensuring data accuracy across digital workspaces—all without the need for voice calls. I work exceptionally well independently, manage tight schedules efficiently, and adapt rapidly to new tools.
Why choose me for your business:
• Communication Excellence: Degree in English Education with exceptional written and verbal fluency, skilled in precise and professional correspondence.
• System Mastery: Experienced in managing ticketing software, task management systems, and specialized platforms.
• Flexibility: Currently available for part-time, flexible, or asynchronous work arrangements.
Core Technical Stack:
Front | Intercom | Asana | Google Workspace | Google Meet | Microsoft Office | Slack | Microsoft Teams | In-House CRM Databases
If you need a reliable, self-directed professional who can hit the ground running and protect your operations from administrative bottlenecks—I am ready.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Handled multi-channel inbound and outbound customer communications via SMS, chat, and email in a fast-paced nursing portal environment. Skilled in maintaining high satisfaction rates through professional, empathetic, and rapid resolution times.
Virtual Assistant
Experience: 2 - 5 years
Virtual Assistant specializing in administrative operations, customer support, and digital workflow coordination. Deeply experienced in healthcare staffing administration, data entry, roster compliance, and complex scheduling. Available for flexible, asynchronous, or project-based work arrangements.
Professional Services » Medical Services » Medical Virtual Assistant
Experience: 2 - 5 years
Experienced in remote healthcare staffing support and medical administration. Skilled in utilizing proprietary healthcare CRMs to manage provider roster compliance, process digital paperwork, and resolve multi-channel client inquiries securely.
Other Skills
Customer Support » Phone Support
Experience: Less than 6 months
Experienced voice support specialist handling inbound and outbound communications across corporate BPO and remote healthcare staffing environments. Expert at managing active queues, verifying documentation over the phone, and resolving complex client issues while maintaining excellent Quality Assurance (QA) and satisfaction metrics.
Office and Administration
Experience: 2 - 5 years
Provided comprehensive administrative support, including document preparation, data management, and task coordination across remote corporate and educational environments. Experienced in managing cross-departmental requests with high accuracy.
Office and Administration » Data Entry
Experience: Less than 6 months
Meticulous data entry specialist with extensive experience maintaining internal CRM software, updating provider rosters, and keeping highly accurate, compliant records.
Office and Administration » Calendar Management » Scheduling
Experience: 2 - 5 years
Coordinated complex shifting schedules, appointment calendars, and time-sensitive requests for medical professionals and stakeholders. Proven ability to maintain operational workflows and tracking systems under tight deadlines.
Customer Support » Email Support
Experience: 2 - 5 years
Managed professional email communications within a healthcare staffing platform, responding to client and administrative inquiries with accuracy and speed. Experienced in maintaining an organized inbox, managing ticket routing, and ensuring zero missed escalations.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- DAVAO CITY, DAVAO DEL SUR
- Tests Taken
- DISC
- Dominance: 53
- Influence: 18
- Steadiness: 15
- Compliance: 14
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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