Overview
Looking for full-time work (8 hours/day)
at $3.32/hour ($640.00/month)
Associates degree
Last Active
July 5th, 2026 (3 days ago)
Member Since
June 29th, 2023
Profile Description
I am a Service Analyst with 6+ years of experience. The overall objective of this role is to provide word class customer service excellence to clients by offering a remarkable phone and digital banking experience to off-shore clients. Additionally, the role handles customer service-related concerns that may involve general service inquiries billing and disputes credit, fraud, telesales, reward inquiries, and fulfillment. Maintained positive customer feedback
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Chat Support
Experience: 5 - 10 years
Engaging with customers through live chat, providing real-time assistance, and addressing concerns via chat.
Office and Administration » Data Entry
Experience: 5 - 10 years
Other Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
Handle customer inquiries via calls, chat, and email related to Shopify orders, payments, refunds, and shipping. Assist customers through phone support with product inquiries, order tracking and returns,
Customer Support » Customer Service » Gorgias
Experience: 6 months - 1 year
Customer Support Skils: Managing high ticket volumes Provide fast empathetic accurate responses Processing order issues, refunds, replacements, cancellations Gorgias Tech Skills Applying Tags to organize conversations Assigning tickets Integrating Gorgias and Shopify Viewing customer order history Processing refunds , subscription and payment related inquiry
Basic Information
- Age
- 51
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Caloocan, Manila
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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