Jaya
E-commerce VA / Customer Support Specialist
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.67/hour ($1,090.91/month)
Bachelors degree
Last Active
June 26th, 2026 (yesterday)
Member Since
June 28th, 2023
Profile Description
Dedicated and results-driven Technical Support and E-commerce Specialist with over 7 years of experience providing Tier 1–2 IT support, managing helpdesk operations, and handling marketplace integrations. Skilled in tools like Zendesk, Freshdesk, Gorgias, MS365 Admin, and Mirakl, with proven success in improving workflow efficiency, resolving customer concerns, and ensuring seamless data and product management. Known for adaptability, clear communication, and strong ownership in remote and fast-paced environments.
TECHNICAL SKILLS
Helpdesk Tools: Zendesk, Freshdesk, Gorgias, Salesforce, Asana, Trello, Slack
IT Systems: Active Directory, Microsoft 365 Admin Center, Intune Admin
E-commerce Platforms: Shopify, Mirakl Connect, Faire, Target+, Walmart, Sellercloud
Data Tools: Microsoft Excel, Google Sheets, CRM platforms
Softphones & Communication: Avaya, RingCentral, Webex, Zoom
Operating Systems: Windows, macOS
CORE STRENGTHS
Excellent communication and customer handling skills
Strong analytical and troubleshooting ability
Fast learner and proactive problem solver
Experienced in training, supervision, and quality assurance
Committed to continuous learning and process improvement
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Ecommerce
Experience: 2 - 5 years
Other Skills
Real Estate » Appointment Setting
Experience: 2 - 5 years
Professional Services » Management Services » E-Commerce Management » Product Listing
Experience: 2 - 5 years
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mandaue, Cebu
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 33
- Influence: 22
- Steadiness: 20
- Compliance: 25
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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