Freight & Logistics Virtual Assistant | Dispatch & Carrier Support

Managed customer inquiries, generated leads, prepared quotations, processed orders, and maintained strong client relationships. Consistently supported sales growth by identifying customer needs, following up on prospects, and ensuring excellent customer service throughout the sales process.

Proficient in Microsoft PowerPoint, with experience creating professional presentations, training materials, reports, and visually engaging slide decks. Skilled in using layouts, animations, charts, graphics, and templates to communicate information clearly and effectively.

Proficient in Microsoft Word, with experience creating, formatting, and editing professional documents, reports, letters, and proposals. Skilled in document layout, templates, tables, styles, proofreading, and ensuring accuracy and consistency.

Experienced in scheduling appointments, coordinating meetings, managing calendars, and organizing daily tasks to ensure smooth operations. Skilled at prioritizing schedules, meeting deadlines, and maintaining clear communication with clients and team members.

Experienced in product research, identifying profitable products through market analysis, competitor research, pricing comparison, and trend evaluation. Skilled in gathering accurate product information to support sourcing and sales decisions.

Experienced in data entry with strong attention to detail, ensuring accurate and efficient input, verification, and management of data.

Experienced in administrative support, including calendar management, email handling, scheduling, data entry, document preparation, records management, and coordinating daily administrative tasks to ensure efficient business operations.

Proficient in Google Workspace, including Google Docs, Sheets, Slides, Drive, Gmail, and Calendar. Experienced in creating and managing documents, collaborating with teams in real time, organizing files, scheduling meetings, and maintaining efficient workflows.

Experienced in product listing, including creating, updating, and optimizing product listings with accurate titles, descriptions, images, pricing, and inventory details across e-commerce platforms while ensuring accuracy and consistency.

Experienced in records management, including organizing, maintaining, and updating digital and physical files with accuracy and confidentiality. Skilled in document filing, data organization, record retrieval, and ensuring information is properly maintained and easily accessible.

Completed Freight VA training with knowledge of freight dispatching, load boards, shipment tracking, carrier communication, rate confirmations, documentation, and logistics coordination. Familiar with supporting freight operations and maintaining accurate records.

Experienced in logistics coordination, including scheduling shipments, tracking deliveries, coordinating with carriers and clients, managing documentation, and ensuring smooth and timely transportation operations.

Knowledgeable in dispatching, including coordinating schedules, assigning loads, communicating with drivers, tracking shipments, and ensuring timely and efficient delivery while maintaining accurate records.