Francis

Customer Service Representative

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.39/hour ($1,040.00/month)

Bachelors degree

Last Active

July 8th, 2026 (2 days ago)

Member Since

June 15th, 2023

Profile Description

To leverage my 8+ years of professional experience, focusing heavily on e-commerce operations, customer service, and technical support, in order to contribute positively to the growth and success of the company and provide the best customer experience possible. I hope to use my experience in e-commerce management and customer service in order to contribute positively in a fast-paced digital environment.

Top Skills

Experience: 5 - 10 years

Working at Amazon has provided me with invaluable experience in handling various customer needs and resolving issues efficiently. I've learned how to embody Amazon's customer-centric values and ensure every interaction leaves customers satisfied and supported.

Experience: 5 - 10 years

With seven years under my belt as a customer service representative, I'd give myself a solid 5/5 rating. Over the years, I've dealt with a wide range of customer issues and learned how to navigate them with finesse. My experience has taught me the importance of empathy, problem-solving, and clear communication, all of which contribute to my ability to provide top-notch service to our customers.

My experience at ecommerce includes managing high-quality product listings, where I focused on SEO optimization, accurate categorization, and inventory management to drive sales. Complementing this, I have a strong background in customer service, resolving complex inquiries and returns while maintaining high standards for customer satisfaction and brand loyalty.

Other Skills

Experience: 5 - 10 years

As someone who also handles email support occasionally, I'm adept at translating my customer service skills into written communication. With my experience in both phone and email support, I'm able to maintain a consistent level of professionalism and helpfulness across different channels, ensuring that customers receive the assistance they need regardless of how they reach out.

Basic Information

Age
29
Gender
Male
Website
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Address
Mexico, Pampanga
Tests Taken
IQ
Score:  129
DISC
Dominance: 38
Influence: 17
Steadiness: 38
Compliance: 7
English
C2(Advanced/Mastery)
Government ID
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