Hi, I’m Kimmy — a proactive Virtual Assistant specialising in customer support, admin operations, and Shopify management.
I help business owners stay organised, respond to customers quickly, and keep day-to-day operations running smoothly — so you can focus on growing your business.
I’ve worked with international clients and understand the importance of clear communication, reliability, and getting things done without constant follow-ups.
Here’s how I can support you:
• Customer Support –
• Admin Support – Inbox management, data entry, scheduling, and task coordination
• Shopify Support – Product uploads, descriptions, variants, and store updates
• Website Updates – Basic content updates and maintenance
I’m detail-oriented, organised, and comfortable handling multiple tasks while maintaining accuracy. I take initiative, follow processes carefully, and make sure nothing gets missed.
If you’re looking for someone reliable who can take tasks off your plate and keep things running efficiently, I’d be happy to support your business.
Currently available for new opportunities.
Experience: 5 - 10 years
Experience managing Shopify stores, including product uploads, editing titles and descriptions, organising collections, and updating product images and variants. Familiar with maintaining accurate listings and ensuring product pages are clean, consistent, and customer-friendly.
Experience: 5 - 10 years
I have over 5 years of experience providing customer support for Shopify-based eCommerce brands. My responsibilities included handling customer inquiries via email, processing refunds and returns, tracking orders, and managing product updates and discounts directly through the Shopify dashboard. I’m familiar with Shopify’s backend, including order management, product listings, and customer data, and I always ensure a smooth and positive shopping experience for every customer.
Experience: 5 - 10 years
Daily use of Google Workspace for document creation, data tracking, email management, and file organisation. Comfortable using Google Sheets for basic data entry and organisation, as well as maintaining well-structured folders in Google Drive for easy access and collaboration.
Experience: 5 - 10 years
Email Support
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