Jessabell
Virtual Assistant, E-commerce Training Specialist, CSR
Verified
With Timeproof
Overview
Looking for part-time work (4 hours/day)
at $3.31/hour ($320.00/month)
Bachelors degree
Last Active
July 2nd, 2026 (7 days ago)
Member Since
June 6th, 2023
Profile Description
Experienced Training Specialist | Virtual Assistant | Multi-Channel Support
With over two years of experience in the BPO industry, I've held various roles, including agent, SME, team leader, QA OJT, and trainer during ramp season. I have a proven track record in training, quality assurance, and team leadership, ensuring optimal performance and customer satisfaction.
In addition to my BPO experience, I have served as a Virtual Assistant for a solar business client, where I managed administrative tasks and conducted cold calling, contributing to client growth and operational efficiency. I am proficient in handling multiple communication channels, including
Currently, I am a Training Specialist for an e-commerce company, where I design and deliver masterclasses, manage training programs, and perform various administrative tasks. My diverse skill set and commitment to excellence make me a valuable asset to any team.
Top Skills
Office and Administration » Email Management
Experience: 6 months - 1 year
I have been managing emails of daily reports from the clients.
Customer Support » Customer Service
Experience: 2 - 5 years
Coaching » Training and Development
Experience: 1 - 2 years
facilitate training sessions with different platforms and customer service
Other Skills
Customer Support » Chat Support
Experience: Less than 6 months
We are responding to customer inquiries or issues through live chat. I have been one of the chat supervisors with my previous company.
Office and Administration » Google Docs
Experience: 6 months - 1 year
Been using google documents for how many years.
Office and Administration » Google Sheets
Experience: 6 months - 1 year
We are always using google sheet before if we have data's and reports to complete with our clients.
Office and Administration » Data Entry
Experience: 6 months - 1 year
I have been skilled with date entry with my previous work experience as a Supervisor and Trainer.
Customer Support » Phone Support
Experience: 1 - 2 years
I have been a customer service representative and a supervisor for 2 years under 1800flowers.com. We handle customer inquiries or resolve their issues with their order and we are doing first contact resolution and making sure they are satisfied with the service.
Customer Support » Sales Support
Experience: 1 - 2 years
I have been a sales representative for 2 years with my previous company under 1800flowers.com.
Marketing » Telemarketing » Outbound Sales
Experience: Less than 6 months
I worked as an outbound telemarketer for home and car insurance company for 2 months.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 33
- Influence: 29
- Steadiness: 26
- Compliance: 12
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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