Agustina
Customer Experience Specialist | Shopify Refund & Order Management Expert | E-Co
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.13/hour ($800.00/month)
Bachelors degree
Last Active
July 22nd, 2026 (yesterday)
Member Since
June 4th, 2023
Profile Description
Customers don't just remember the products they buy—they remember how they were treated.
I help e-commerce brands turn customer inquiries into positive experiences through fast, professional, and empathetic support. With hands-on experience in Shopify, refunds, order management, administrative support, and customer service, I ensure operations run smoothly while keeping customers satisfied and loyal.
What I bring to your business:
• Shopify order processing, refunds, exchanges, and returns
• Customer support via
• Order tracking and shipment issue resolution
• Administrative support and data management
• CRM and helpdesk management
• Attention to detail and process improvement
• Professional communication and problem-solving
I take pride in being reliable, organized, and customer-focused. Whether it's resolving a difficult customer concern, processing refunds accurately, or handling day-to-day admin tasks, I work as a dedicated extension of your team.
If you're looking for someone who genuinely cares about your customers and can keep your e-commerce operations running efficiently, I'd love to help your business grow.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 1 - 2 years
Shopify CSR
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: Less than 6 months
Other Skills
Office and Administration » Email Management
Experience: 2 - 5 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao city, Davao del Sur
- Tests Taken
- DISC
- Dominance: 37
- Influence: 8
- Steadiness: 41
- Compliance: 14
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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