Carmela
Healthcare Virtual Assistant | Customer Service Representative | Admin Support
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.98/hour ($960.00/month)
High school diploma
Last Active
July 6th, 2026 (5 days ago)
Member Since
June 3rd, 2023
Profile Description
Healthcare Virtual Assistant | Medical & Dental Admin | Billing & Insurance Support
Detail-oriented Healthcare Virtual Assistant with 2+ years of experience supporting US-based medical and dental practices. I provide reliable administrative and operational support including appointment scheduling, patient coordination, EMR/EHR management, and back-office tasks.
Backed by a strong BPO Healthcare and Dental background, I bring hands-on expertise in medical and dental billing, insurance verification, prior authorizations, and accurate patient charting. Known for professionalism, confidentiality, and the ability to work with minimal supervision, I help clinics improve workflow efficiency and patient experience.
CORE HEALTHCARE VA SKILLS
Healthcare Virtual Assistance (Medical & Dental) Medical & Dental Billing (US Insurance)
Insurance Verification & Eligibility (PPO / HMO) Prior Authorization Processing
Appointment Scheduling & Calendar Management
EMR / EHR Patient Charting & Updates
Back-office Medical Administration
HIPAA-Compliant Data Handling
Cold Calling & Appointment Setting (Healthcare Clinics)
Claims Follow-up & Administrative Support
WHY HEALTHCARE CLIENTS HIRE ME?
Experience supporting US healthcare provider Strong understanding of medical & dental workflows
Highly organized, detail-oriented, and dependable
Minimal supervision required
Focused on efficiency, accuracy, and patient satisfaction
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Customer Support » Insurance » Dental Insurance
Experience: 2 - 5 years
handled insurance benefits and eligibility, claim,s and appeals.
Customer Support » Sales Support » Lead Generation
Experience: 1 - 2 years
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Professional Services » Medical Services » Medical Billing
Experience: 2 - 5 years
Marketing » CRM » Microsoft Dynamics 365
Experience: 2 - 5 years
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Real Estate » Appointment Setting
Experience: Less than 6 months
able to assist customer when it comes to their queries and setting appointments virtually or over the phone.
Design » Graphic Design
Experience: 6 months - 1 year
I know basic photo and video editing using different platforms.
Design » Thumbnail & Social Media Design
Experience: Less than 6 months
Customer Support » Email Support
Experience: 6 months - 1 year
Office and Administration » Data Entry
Experience: 2 - 5 years
the act of transcribing already written documents into online and digital formats.
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Office and Administration » Personal Assistant
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Lipa, Batangas
- Tests Taken
- IQ
- Score: 95
- DISC
- Dominance: 52
- Influence: 10
- Steadiness: 16
- Compliance: 23
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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