Overview
Looking for full-time work (8 hours/day)
at $4.16/hour ($800.00/month)
High school diploma
Last Active
June 27th, 2026 (yesterday)
Member Since
May 27th, 2023
Profile Description
ROSE INC — CUSTOMER SERVICE RELATIONS MANAGER (US-Based)
Target Audience: Young Adults
Key Responsibilities:
1. Handled customer communications via Freshdesk
2. Managed customer refunds, returns, cancellations, and feedback
3. Coordinated with multiple departments to ensure smooth workflow and issue resolution
4. Supported PR management orders and coordination with the PR Manager
5. Conducted team onboarding, training, and monthly agent assessments
6. Utilized ClickUp for project management and Google Suite for documentation and reporting
7. Provided eCommerce support through Shopify
8. Managed Okendo for customer reviews and experience tracking
Personal Approach:
I thrive in collaborative environments where I can help teams work together seamlessly, yet I’m equally confident working independently to deliver results. I’m self-motivated, proactive, and always eager to learn — approaching every challenge with a positive, solution-focused mindset.
Above all, I value growth and adaptability, staying open to new tools, systems, and strategies that help me perform better and contribute more effectively to any team.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 1 - 2 years
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Office and Administration » Email Handling
Experience: Less than 6 months
Office and Administration » English Proficiency
Experience: Less than 6 months
C2
Professional Services » Management Services » Administrative Management
Experience: Less than 6 months
Professional Services » Management Services » Sales Management
Experience: Less than 6 months
Customer Support » Sales Support
Experience: Less than 6 months
Office and Administration
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 133
- DISC
- Dominance: 47%
- Influence: 25%
- Steadiness: 15%
- Compliance: 13%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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