Jasmine
E-commerce Customer Support Specialist and Admin VA | Shopify | Gorgias| Order M
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
July 15th, 2026 (yesterday)
Member Since
May 18th, 2023
Profile Description
Hi, I’m Jasmine! I help e-commerce brands keep customers happy and coming back.
I’ve supported US and EU customers for apparel, supplements and lifestyle brands, handling everything from order issues and returns to product questions and difficult customer situations. I enjoy solving problems, staying calm under pressure and making every interaction a positive one.
I’m experienced with Shopify, Gorgias, Zendesk, Gladly, Re:amaze, Loop Returns, Lyra, CheckoutChamp and Slack. I’m a quick learner, reliable and can jump into a fast-paced support team with minimal supervision.
Great support isn’t just about answering tickets, it’s about creating loyal customers and that’s what I love to do!
Top Skills
Customer Support
Experience: 5 - 10 years
Call, chat and email support
Customer Support » Ecommerce » Shopify
Experience: 6 months - 1 year
Customer Support » Customer Service » Gorgias
Experience: 6 months - 1 year
Other Skills
Customer Support » Social Media Moderation
Experience: 6 months - 1 year
Office and Administration » Administrative Support
Experience: Less than 6 months
E-Commerce » Order processing » Order Tracking
Experience: 5 - 10 years
E-Commerce » Logistics Coordination
Experience: Less than 6 months
Design » Graphic Design
Experience: Less than 6 months
Basic graphic design using canva
Office and Administration » Data Entry
Experience: 2 - 5 years
E-Commerce » Order processing » Order Fulfillment
Experience: 2 - 5 years
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Pasig, Metro Manila
- Tests Taken
- IQ
- Score: 130
- DISC
- Dominance: 46
- Influence: 17
- Steadiness: 22
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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