AI Solutions/GHL/Automations/Digital Marketing/SEO

Automation Specialist focused on designing end-to-end systems that connect marketing, CRM, and operations into one seamless ecosystem. With 8+ years of experience and deep expertise in GHL, Zapier, Make.com, and n8n, I build scalable, API-driven solutions that reduce manual work and improve performance.

Proficient in Go High Level, with expertise in building automations, managing CRM systems, setting up custom values, and optimizing workflows. Skilled in leveraging Go High Level to automate processes, enhance client engagement, and streamline sales and marketing operations.

I’m knowledgeable in AI and how it integrates into modern workflows—helping businesses move faster, reduce manual work, and make smarter decisions.

Experienced in setting up and managing ClickUp dashboards, automations, custom views, and task dependencies to support project execution.

Skilled in using Zapier to streamline operations, reduce manual tasks, and connect various tools for seamless automation.

I was a part of the leadership team in the telecommunications industry for one of the biggest players in Australia. Playing a key role mainly in the customer service department. We were in charge of the front lines, managing a group of people servicing customers, doing demand analytics on a daily basis and discussing innovation plans as a part of our way forward.

I have been honing my customer service skills throughout my entire career, from customer service to client success management. We're currently at 10 years+ of mastering the customer/client-centric approach

I was coaching for the success of my agents for more than 7 years. Making sure that the focus of the conversation was the behavior and not the numbers. I am good with root cause analysis. I am an expert in coaching models such as SBII, GROW.

Data analytics was part of my role as a team leader for customer service, it was also vital in doing business development as an Inside Sales Account Manager and I have also been practicing it since I was dealing with Account Receivables and financial numbers on a day to day basis.

Excel was my go to tool when i needed an overview for data analysis for coaching, business reviews, client presentations, accounts receivable analytics, etc. I can do simple to semi-complex formulas such as sum, diff, vlookup, xlookup, if, and, concatenate, etc.

I have nearly 3 years of experience in building websites and sales funnels across a wide range of industries. I specialize in creating professional, user-friendly, and conversion-focused websites that not only look great but also drive results. From designing clean and responsive layouts to structuring funnels that guide visitors seamlessly toward action, I bring both creativity and strategy to every project. My strength lies in understanding client goals and translating them into digital platforms that elevate their brand and maximize online performance.

I have strong experience in digital marketing, with a focus on building funnels, creating high-converting landing pages, and implementing strategies that generate leads and drive sales. Skilled in Go High Level, automation tools, and CRM management, I design and execute campaigns that align with business goals while ensuring seamless customer journeys and measurable results.

I have been honing my customer service skills throughout my entire career, from customer service to client success management. We're currently at 10 years+ of mastering the customer/client-centric approach

I have advanced proficiency in Make.com, designing and managing complex, multi-step automation scenarios that go beyond basic integrations. I’m experienced in building scalable workflows using routers, filters, error handling, and custom webhooks, allowing me to connect multiple systems seamlessly. Similar to my expertise in Zapier, I use Make.com to create efficient, reliable automations that reduce manual work, improve data flow, and support end-to-end business processes across CRM, marketing, and operations.