Mariel

Customer Experience Specialist

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.14/hour ($800.00/month)

Bachelors degree

Last Active

July 3rd, 2026 (6 days ago)

Member Since

May 5th, 2023

Profile Description

Dedicated Customer Service Representative with 6 years of experience delivering high-quality support in fast-paced environments. Skilled in resolving customer concerns with empathy and efficiency, while consistently meeting performance metrics. Known for strong communication skills, attention to detail, and a passion for ensuring a positive customer experience. Quick to adapt to new tools and processes, with a track record of contributing to team success and customer satisfaction.

Top Skills

Marketing » CRM » Zendesk

Experience: 5 - 10 years

Manage customer inquiries, track tickets, and provide timely, personalized support to enhance customer experience.

E-Commerce » Shopify

Experience: 5 - 10 years

Manage products, orders, and customer accounts while providing excellent customer support; update store content and ensure smooth, seamless e-commerce operations.

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Experienced in managing customer accounts, orders, and subscriptions; providing clear, personalized support via email, chat, and SMS; ensuring smooth operations and accurate record-keeping for online store management.

Customer Support » Customer Service » Gorgias

Experience: 5 - 10 years

Handle customer inquiries, orders, and accounts while supporting smooth Shopify store operations.

Other Skills

Basic Information

Age: 27

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao, Davao

Tests Taken: IQ
Score: 124: DISC
Dominance: 31%
Influence: 20%
Steadiness: 23%
Compliance: 27%: English
C2(Advanced/Mastery)