Karen

Customer Service Representative and Admin Support

With Timeproof

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Overview

Looking for part-time work (4 hours/day)

at $8.29/hour ($800.00/month)

Bachelors degree

Last Active

July 7th, 2026 (3 days ago)

Member Since

April 16th, 2023

Profile Description

I am a Customer Service Representative with specialization in email support. A former member of Escalations team- handling complex account issues and inquiries. Crafting customize responses to fit the customer's needs/inquiries.
My previous work experiences include, Chat Support and Back office support.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

I primarily use Zendesk in handling customer service enquiries. Track ticket status.

E-Commerce » Order processing

Experience: 2 - 5 years

Marketing » Sales » Order Management

Experience: 2 - 5 years

Order entry, order monitoring.

Other Skills

E-Commerce » Inventory Management

Experience: 2 - 5 years

Update and monitor stock on hand reports.

Professional Services » Management Services » Customer Support Management

Experience: 2 - 5 years

Handles retailers/customer's email enquiries. Shipping enquiries.

Customer Support » Email Support

Experience: 10+ years

I have been in the email support field for about 10 years now. Composing Macro's if needed. Knowledgeable in using Zendesk, Intercom, Helpdesk Ticketmaster

Office and Administration » Data Entry » Encoding

Experience: 2 - 5 years

Entering orders in the system. Monitor shipment status. Updating Stock on hand inventory.

Basic Information

Age: 42

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dasmariñas, Cavite

Tests Taken: None

Government ID: Sign Up with Pro Account to View

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