Maria

Senior Customer Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 19th, 2024 (13 days ago)

Member Since

April 12th, 2023

Profile Description

I have worked as a customer service representative for 6 years wherein my main task is to assist and deliver resolution to customer’s complaint, go on an extra mile to provide an excellent customer service and assure customer that everything is being taken care of. During that time, I was appointed to be a point of contact to our team too, similar to senior CSR wherein I support and assist my colleagues with the process, manage NPS, ensuring their quality of work are compliant and take supervisory escalations from the customer.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Sales Support » Account Retention

Experience: 5 - 10 years

Office and Administration » Personal Assistant

Office and Administration » Microsoft Excel

Basic Information

Age
29
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  143
DISC
Dominance: 46
Influence: 8
Steadiness: 23
Compliance: 23
English
C2(Advanced/Mastery)
Uploaded ID
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