Hi. I am MJ. I recently joined Onlinejobs.ph and am excited to take on new challenges. I have over 3+ years of experience in BPO industry and providing excellent customer support. I have completed a Bachelor of Science in Computer Engineering. I am a highly motivated and result-driven professional with experience in Retail, Telecommunication, and Financial Institutions throughout the US and Australia. I assure you that I provide quality service while giving exceptional customer service and putting customers at the top of my priority to cater to whatever they need.
I am mostly experienced in these but are also not limited to:
- BPO Operations
- Voice/Email/Chat Support
- Quality Analysis
- Cold Calling
- Sales
- Technical Support
- Dispute Resolution
- Customer Retention
- Data Entry
- Billing
I am also proficient in using Microsoft Office applications, Google Workspace, ChatGPT, Quillbot, Grammarly, Canva, and BPO-related software.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.