Customer Service Representative | Virtual Assistant | Team L

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 2nd, 2026 (8 days ago)

Member Since

March 30th, 2023

Profile Description

I have a strong background in customer service for 5 years and 1 year experience as a team leader.Customer Service:Responsible for helping a large volume of customers with a positive attitude and focusing on customer ---------- monstrated empathy in handling difficult situations, fostering trust and loyalty among customers.Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.Team Leader:Managed my own calendar that includes my weekly meeting with our clients, weekly meeting with my managers and daily coaching sessions with my tea ---------- ---------- tablished a professional relationship with tea ---------- mbers, motivate and lead tea ---------- mbers, foster a collaborative environment and manage daily operations.Tools I used:
ZendeskTalkdeskAvayaAmazon CS-CentralGoogle WorkspaceSlackS-google