Ivy
Customer Support | Live Chat Support | Customer Retention | Account Resolution |
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Bachelors degree
Last Active
June 25th, 2026 (yesterday)
Member Since
March 4th, 2023
Profile Description
I help businesses provide excellent customer experiences through responsive customer support, retention, and e-commerce assistance. With experience handling
I am proficient in CRM systems, Google Workspace (Docs, Sheets, Drive, Calendar), Slack, Zoom,Salesforce, Hubspot and other remote collaboration tools. My background includes supporting customers in fast-paced environments, managing escalations, and improving customer satisfaction and retention.
I am available for full-time work during EST hours and am equipped with a dedicated home office, reliable high-speed internet, and backup systems to ensure consistent performance. I am seeking a long-term remote opportunity where I can contribute, grow, and become a dependable member of the team.
I take ownership of my work, communicate clearly, meet deadlines consistently, and strive to provide professional, reliable support every day.
Top Skills
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
Other Skills
Customer Support » Ecommerce
Experience: 6 months - 1 year
Customer Support » Email Support
Experience: 1 - 2 years
Customer Service Representative specializing in retail email support—known for clear, friendly, and solution-driven responses. Skilled at handling inquiries, resolving order concerns, and creating positive customer experiences through timely and professional email communication.
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Service Specialist with experience managing subscription-based accounts and navigating Salesforce with ease—focused on resolving issues efficiently, maintaining accurate records, and delivering seamless customer experiences that drive retention and satisfaction.
Office and Administration » Data Entry
Experience: Less than 6 months
Detail-oriented Data Entry Specialist known for speed, accuracy, and consistency—skilled at managing large volumes of information, maintaining clean records, and turning raw data into reliable, organized insights.
Customer Support » Customer Service
Experience: 1 - 2 years
Customer Service Professional with hands-on experience handling retail accounts—skilled in delivering fast, friendly, and solution-focused support. Adept at managing orders, resolving concerns, and turning everyday interactions into positive customer experiences that build trust and loyalty.
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Teresa, Rizal
- Tests Taken
- IQ
- Score: 145
- DISC
- Dominance: 46%
- Influence: 10%
- Steadiness: 21%
- Compliance: 23%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.