Jan

Reports Associate|Customer Service & Data Management Expert

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

January 31st, 2025 (63 days ago)

Member Since

December 31st, 2022

Profile Description

Detail-driven Reports Associate and Customer Support Specialist with a strong IT background and expertise in data management, report generation, and administrative support.
With over seven years of experience in customer service, technical support, and data processing, I specialize in creating accurate reports, managing complex datasets, and providing top-tier client support. My proficiency in Microsoft Office, Google Suite, Salesforce, and EMR systems ensures efficiency and precision in every project.
I have successfully assisted businesses in:
? Data Entry & Report Generation – Compiling, analyzing, and visualizing data for business insights.
? Customer Support & Technical Assistance – Resolving inquiries efficiently across multiple platforms.
? E-commerce & Admin Support – Managing Shopify product listings, orders, and content updates.
? Medical Claims Processing – Experience with Office Ally, eClinicalWorks, and CollaborateMD for insurance claims.
???? Tech-Savvy & Adaptable – Familiar with Aircall, Slack, Zoom, Upgrade to see actual info, Amadeus, Avaya, Tableau, Medallia, and CSR tools like Salesforce, Einstein 360 & ACSR.
???? Platform Expertise – Skilled in Windows & Mac OS, Canva, Facebook, Instagram, X (Twitter), LinkedIn.
I’m dedicated to helping businesses streamline operations, improve efficiency, and deliver exceptional results. Let’s connect and discuss how I can support your success!