Strong communication skills: The capacity to listen to and comprehend questions and concerns, as well as the ability to write and speak clearly and professionally.
Problem Solving Skills: Ability to recognize complaints promptly and address it satisfactorily
Product Knowledge: Being familiar about the company's goals and services, including their characteristics, advantages, and technical details.
Time management skills: Effective in multitasking and job prioritization which is required to achieve deadlines and manage a large volume of customer interactions.
Adaptability: Ability to adapt to shifting customer needs and deal with difficult or demanding customer encounters in a composed and professional manner.
Empathy: The capacity to comprehend and relate to the needs and feelings of clients, and to offer help and support in a kind and considerate way.
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.