Erika

Senior Customer Support

80 ID PROOF
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 30th, 2026 (8 days ago)

Member Since

December 10th, 2022

Profile Description

Stop losing customers to slow support and shipping errors.

With 9 years of experience in the US and Australian eCommerce sectors, I don't just "answer tickets" I manage operations. I am a Shopify and Gorgias power user who understands that high-growth brands need a proactive specialist, not just a virtual assistant.

I specialize in High-Complexity Order Fulfillment, where I handle everything from manufacturer coordination to logistics troubleshooting. I am the tea ---------- mber who catches an address error via Google Maps before the package is shipped, saving you thousands in "Return to Sender" fees.

Why I am a 100% Reliable Hire:
Technical Setup: Dedicated home office with dual monitors and high-speed fiber.

100% Uptime: I have full power redundancy (Generator + Backup Battery). I stay online even during typhoons or local outages.

No Learning Curve: 9 years of hands-on experience with Shopify, HubSpot, Zendesk, and Salesforce.

Basic Information

Age
26
Gender
Female
Website
Sign Up with Pro Account to View
Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  120
DISC
Dominance: 22
Influence: 20
Steadiness: 36
Compliance: 23
English
C2(Advanced/Mastery)
Government ID
Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

SEE MORE REAL RESULTS

“They are definitely a valuable part of your business for all kinds of reasons.”

- Steven Rapposelli

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »