GoHighLevel | E-commerce Operations & Customer Support

Design and send promo emails, and redirect them to landing pages and funnels. Tools I use: Canva Kajabi, GHL Email Marketing tools: GHL AWeber SendGrid Mailchimp

- Brand & Account Setup - Organized brand assets, set up accounts, and integrated calendars - Connected social accounts (Instagram & Facebook) - Domain & Website Management - Added and authenticated domain, enabled verification to prevent restrictions - CRM & Contact Management Exported contacts from AWeber and imported them into GHL - Payment & Automation Integrated Stripe for payments, copied workflows, and set up automations - Funnels, Forms, & Lead Generation Created and optimized funnels, forms, and verification processes Designed and scheduled email campaigns to drive traffic to a free digital book funnel - Added promotional links for coaching, products, and testimonials - Marketing & Results - Rebranded and mocked up an eBook, added to the site, and scheduled email blasts

Provided customer support for nearly three years. Among my tasks are responding to emails and chats, as well as reviewing and verifying customer orders and payments through the Woocommerce backend.

I have hands-on experience with Kajabi, from building landing pages, creating forms, adding offer and products, setting up email sequences to managing automation. Streamlining and optimizing customer journey to ensure seamless support and timely communication.

Creating graphic designs and copy for social media posts, then scheduling and posting them to my client's business pages. Supporting corporate accounts in managing social media accounts, content creation, and digital marketing for local accounts for almost 5 years, along with 4 years of experience in my online businesses.

With a total of 8 years in graphic design. 4 years in helping corporate companies, 4 years for my online businesses and printing shop. I create logos, labels, mockups, and design materials for print, creating graphics for website images, ebook creation, rebranding, and ebook mockups. Creating designs to post on Facebook and Instagram business pages and designing for other digital platforms, such as promo emails, landing pages, and funnels. Tools I use: Canva & Photoshop; Kajabi, GHL, and Divi Themes for Wordpress.

Adding, updating, and managing product listings, including descriptions. (prices provided by my client). Monitoring and processing customer orders. Providing Customer support, responding to customer inquiries, and resolving issues related to orders or products.