Are you looking for a reliable Customer Service and Sales Support Specialist who can provide professional support and help improve customer satisfaction?
I have 8 years of experience in customer service, technical support, and sales support handling phone,
My experience includes:
• Customer Service & Customer Support
• Sales Support
• Billing & Payment Concerns
• Refund Processing
• Order Processing & Order Tracking
• Account Management
•
• Technical Troubleshooting
• Data Entry & Administrative Tasks
• CRM & Ticket Management
I also have experience handling support-related tasks for Amazon, Verizon, and FTD accounts in fast paced environments with high customer interaction volume.
Tools and platforms I am familiar with:
• Zendesk
• Zoho
• HubSpot
• Slack
• Google Workspace
• Microsoft 365
• SaaS Platforms
• CRM & Ticketing Systems
I am a fast learner, detail-oriented, and capable of working independently with minimal supervision. I am flexible with US, UK, AU, CA, and graveyard shifts and fully equipped for remote work with reliable internet and equipment.
My goal is to help businesses provide excellent customer experience while ensuring smooth daily operations and long term customer satisfaction.
If you think I would be a good fit for your team, feel free to send me a message. I would love the opportunity to support your business.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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