Aleyah
Customer Support| Shopify | Gorgias | E-Commerce Customer Experience
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.96/hour ($960.00/month)
Bachelors degree
Last Active
July 13th, 2026 (4 days ago)
Member Since
September 26th, 2022
Profile Description
I help eCommerce brands turn customer inquiries into positive experiences.
With 3+ years of customer service experience, including 2+ years supporting Shopify-based eCommerce businesses, I specialize in order management, customer retention, refunds, replacements, delivery investigations, and customer experience optimization. I've worked with fashion, beauty, home décor, wellness, and subscription brands across US, UK, European, and non-English-speaking markets.
I’m passionate about delivering fast, empathetic, and solution-focused support while helping brands build trust, strengthen customer loyalty, and maintain an outstanding reputation.
Always open to connecting with eCommerce brands, founders, and teams who value exceptional customer experiences.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Ecommerce » Shopify
Experience: 2 - 5 years
Customer Support » Customer Service » Gorgias
Experience: 2 - 5 years
Other Skills
Marketing » Social Media Management
Experience: 6 months - 1 year
Office and Administration » Travel Planning
Experience: 1 - 2 years
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Nabunturan, Compostela Valley
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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