Cleaning Operations Manager | Sales & Admin Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $8.09/hour ($1,561.60/month)

Bachelors degree

Last Active

July 3rd, 2026 (7 days ago)

Member Since

September 17th, 2022

Profile Description

I'm an experienced Sales and Operations Virtual Assistant specializing in the Cleaning industry. My expertise includes converting inbound leads into booked appointments, handling customer inquiries, scheduling cleanings, managing operations, and building long-term client relationships that help businesses increase revenue and customer retention.

With over 10 years of combined experience in hospitality, customer service, operations, and virtual assistance, I've supported residential and commercial cleaning businesses across the U.S. My experience covers the entire customer journey—from responding to new leads and converting inquiries into bookings to coordinating cleaners, managing schedules, handling client communication, and ensuring every job is completed successfully.

I work confidently with business owners and office managers, helping them stay organized while improving efficiency and delivering outstanding customer service. I understand the fast-paced nature of the cleaning industry and require very little training to jump into daily operations.

I'm known for being proactive, highly organized, detail-oriented, and dependable. Whether it's following up with leads, managing recurring clients, dispatching cleaners, or handling day-to-day administrative tasks, I take ownership of my work and always aim to make my clients' businesses run more efficiently.

Professional Skills

• Cleaning Business Operations & Administrative Support
• Customer Service, Sales & Lead Management
• Scheduling, Calendar Management & Cleaner Dispatch
• CRM, Data Entry, Reporting & File Organization
• Social Media Management & Basic Graphic Design

Tools

• BookingKoala
• GoHighLevel
• Google Workspace
• Slack
• OpenPhone
• Trello
• Shopify
• Canva
• Xactimate