Marlon

All-in-One E-commerce VA | Shopify Expert | Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $4.74/hour ($912.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

September 17th, 2022

Profile Description

Hi there! I’m your go-to Shopify Virtual Assistant for all things Shopify, e-commerce, and customer support. With a proven track record in handling email, chat, and order management, I help busy store owners deliver seamless customer experiences while you focus on growing your business.? Experienced in:
Shopify AdminCustomer Service (Email & Chat)
Product Uploads & Order Fulfillment? Friendly, fast, and detail-oriented, I treat your store like my own.

???? Let’s chat! I’m ready to jump in and make your life easier.

Top Skills

Experience: 2 - 5 years

Experienced in Shopify Inventory Management | Real-Time Stock Control & Product Accuracy I specialize in Shopify and e-commerce inventory management, ensuring accurate stock levels, timely product updates, and smooth order fulfillment. I’ve worked with Shopify stores, Google Sheets, and inventory tools like DSers, Stocky, and Oberlo to monitor and update inventory across multiple sales channels. Skilled in handling product variants, SKUs, bundles, and backorders, I help prevent overselling, improve operational flow, and keep your store running efficiently.

Experience: 2 - 5 years

Assisted clients via chat, email, and call in using Shopify to grow their businesses by managing product updates, creating promo codes, modifying themes, responding to issues, integrating marketing tools, designing storefront themes, and other store issues our clients may have.

Experience: 5 - 10 years

Customer Service Specialist | E-commerce & Shopify Support Expert I have years of experience delivering top-notch customer service for Shopify and online retail brands, handling customer inquiries across email, chat, and social media. I’m skilled in resolving order issues, processing returns, tracking deliveries, and providing product recommendations — always with a focus on fast response times and high customer satisfaction. I’ve used tools like Gorgias, Zendesk, Freshdesk, and Shopify Inbox, and I adapt quickly to different CRMs and workflows. My goal is to turn every customer interaction into a positive brand experience that builds loyalty and trust.

Other Skills

Experience: 2 - 5 years

Expert in Email & Live Chat Support | E-commerce & Shopify Customer Service Specialist I provide professional email and chat support for Shopify and e-commerce businesses, ensuring fast, friendly, and accurate responses to customer inquiries. I’m experienced in using platforms like Gorgias, Zendesk, Freshdesk, and Shopify Inbox to manage support tickets, resolve order issues, process refunds, track shipments, and handle product questions. My communication style is clear, empathetic, and aligned with brand voice — helping businesses improve customer satisfaction, reduce response times, and boost retention.

Experience: 2 - 5 years

Expert in Email & Live Chat Support | E-commerce & Shopify Customer Service Specialist I provide professional email and chat support for Shopify and e-commerce businesses, ensuring fast, friendly, and accurate responses to customer inquiries. I’m experienced in using platforms like Gorgias, Zendesk, Freshdesk, and Shopify Inbox to manage support tickets, resolve order issues, process refunds, track shipments, and handle product questions. My communication style is clear, empathetic, and aligned with brand voice — helping businesses improve customer satisfaction, reduce response times, and boost retention.

Experience: 5 - 10 years

Customer Service Specialist | E-commerce & Shopify Support Expert I have years of experience delivering top-notch customer service for Shopify and online retail brands, handling customer inquiries across email, chat, and social media. I’m skilled in resolving order issues, processing returns, tracking deliveries, and providing product recommendations — always with a focus on fast response times and high customer satisfaction. I’ve used tools like Gorgias, Zendesk, Freshdesk, and Shopify Inbox, and I adapt quickly to different CRMs and workflows. My goal is to turn every customer interaction into a positive brand experience that builds loyalty and trust.

Basic Information

Age
30
Gender
Male
Website
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Address
Muntinlupa, NCR
Tests Taken
None
Government ID
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