Hi! I’m Justin, a results-driven Social Media Manager, Lead Generation Specialist, and Administrative Professional with a strong background in operations, customer service, and team leadership.
I bring nearly 3 years of experience in the BPO industry, including leadership roles as an Operations Supervisor where I managed teams, ensured high performance, and consistently met client expectations. Alongside this, I have hands-on experience in social media management—creating engaging content, managing campaigns, and increasing audience engagement through data-driven strategies.
I also have solid experience in lead generation, where I handled data scraping, extraction, and organization of large volumes of leads from online directories, websites, and public databases. I ensure accuracy and efficiency in delivering structured data and reports using tools like Google Workspace, helping clients identify and connect with potential customers effectively.
In addition, I have a strong administrative background, supporting calendar management, event coordination, data entry, and reporting for over 3 years. My experience as a teacher for 6 years has also strengthened my communication, leadership, and critical thinking skills.
Here’s what I can bring to your team:
Social media management (content creation, scheduling, engagement)
Lead generation & data scraping
Administrative support & data management
Customer service & client communication
Team leadership and performance coaching
Strong attention to detail and time management
I am highly organized, adaptable, and committed to delivering quality results on time. Whether working independently or with a team, I make sure to contribute value and help businesses grow.
I’m excited to work with clients who are looking for a reliable, proactive, and results-oriented professional.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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