I have more the 3 years of work experience in the BPO industry both in customer service and in sales. Highly competent and experienced legal assistant with in-depth understanding of general office operations and assistance needed to successfully help in a legal setting. Providing great customer service and the capacity to effectively communicate across all departments. Inventory management, product manufacture, business operations, and internet marketing/advertising are all daily tasks. A competent team player who maintains effective working connections with coworkers, managers, and clients.
Summary of skills and qualifications:
Customer Service expert with more than three years of work experience.
- E-commerce Strategy: Understands the business models and strategies of e-commerce. Competent in creating and implementing effective plans to enhance revenue, improve user experience, and increase client acquisition and retention rates.
- Platform Expertise: Extensive knowledge and experience working with various e-commerce platforms such as Shopify, Gorgias, ReCharge and Flexport.
- Market Research and Analysis: Capable of conducting thorough market research to identify trends, opportunities, and consumer preferences.
- Continuous Learning: Demonstrates a strong desire to keep current on e-commerce trends, technology, and industry best practices. Proactively pursues professional development opportunities through workshops, training programs, and industry events.
- Excellent communication skills.
- Flexible to work on a graveyard shift.
- Keen to details.
- Proficient with the uses of MS office.
- Strong team player
- High speed internet connection.
** Please keep in mind that this skills and qualification profile can be further adjusted depending on specific tasks or positions within the e-commerce business. **
Experience: 1 - 2 years
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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