Princess

A+ Virtual Assistant|Experienced Customer Service PRO

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

May 8th, 2024 (11 days ago)

Member Since

July 24th, 2022

Profile Description

Greetings! I'm Upgrade to see actual info, your dedicated Virtual Assistant with a passion for delivering top-notch customer support across multiple channels. 

Strengths & Skills:
- Proficient in multi-channel support (email, chat, phone)
- Detail-oriented and organized task management
- Excellent communication and problem-solving skills
- Tech-savvy with a quick learning curve for new tools
- Time-efficient and results-driven approach

Projects & Accomplishments:
- Successfully managed customer inquiries, achieving a 20% increase in customer satisfaction ratings.
- Implemented streamlined processes, reducing response time by 15%.
- Handled a high volume of support tickets with an accuracy rate of 98%.

Let's collaborate to enhance your customer experience and boost operational efficiency. I'm here to bring my expertise to your team! 

Looking forward to discussing how I can contribute to your success.

Top Skills

Customer Support

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Other Skills

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Forum/Community Moderation

Experience: 2 - 5 years

Customer Support » Sales Support » Account Retention

Experience: Less than 6 months

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

Real Estate » Cold Calling

Experience: 2 - 5 years

Real Estate » Warm Calling

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: Less than 6 months

Customer Support » Sales Support

Experience: 2 - 5 years

Office and Administration » Transcription

Experience: Less than 6 months

Basic Information

Age
25
Gender
Female
Website
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Address
Caloocan City, National Capital Region
Tests Taken
IQ
Score:  125
English
C2(Advanced/Mastery)
Uploaded ID
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