Clarice
Virtual Assistant | Customer Service Representative
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.99/hour ($768.00/month)
High school diploma
Last Active
June 28th, 2026 (today)
Member Since
July 21st, 2022
Profile Description
Dynamic and results-driven professional with over four years of experience in the Business Process Outsourcing (BPO) industry, specializing in customer engagement, sales, and support across diverse sectors. Skilled in handling high-volume interactions through voice,
- Billing & Sales Representative – Telecommunications
Successfully managed customer billing inquiries, upsold products and services, and consistently met sales targets. Developed strong communication and negotiation skills while ensuring customer satisfaction and retention.
- Customer Service Representative (Voice) – Retail
Provided frontline support for retail customers, addressing product inquiries, complaints, and service requests. Built rapport with clients, improved customer loyalty, and maintained high performance in call quality and resolution metrics.
-
Delivered efficient, empathetic support through written communication channels. Handled order tracking, returns, and account management while maintaining accuracy and professionalism. Demonstrated adaptability in managing multiple conversations simultaneously.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Phone Support » English Speaking
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 2 - 5 years
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Customer Support » Sales Support
Experience: 6 months - 1 year
Basic Information
- Age
- 28
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 39
- Influence: 11
- Steadiness: 27
- Compliance: 23
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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