Marc

VA, Customer Service Rep (Non-voice), Records Retrieval Specialist

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Overview

Looking for full-time work (8 hours/day)

at $8.29/hour ($1,600.00/month)

Associates degree

Last Active

June 19th, 2026 (5 days ago)

Member Since

July 8th, 2022

Profile Description

Experienced and detail-oriented professional with a strong background in customer support, virtual assistance, and medical records retrieval. Began my career at ECE Consulting Group as a Chat and Email Support Representative, where I developed excellent written communication skills, handled customer inquiries efficiently, and maintained professionalism in a fast-paced environment.

Expanded my skill set as a Virtual Assistant for Washington Gym, LLC, managing administrative tasks, lead generation, and daily operational support while working independently in a remote setting. This role strengthened my organizational abilities, time management, and adaptability.

Most recently, I worked for over two years as a Medical Records Retrieval Specialist at Lexitas, where I managed high-volume medical records requests, coordinated with healthcare providers, ensured compliance with privacy regulations, and consistently met strict deadlines. Known for reliability, organization, and proactivity, I excel at handling sensitive information and delivering results in remote work environments.

Top Skills

Customer Support » Email Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Other Skills

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Office and Administration » Personal Assistant

Marketing » Content Creation » Technical Writing

Marketing » Content Creation » Microblog Content Writing

Marketing » Social Media Management » Facebook marketing

SEO

E-Commerce » Inventory Management » Quality Control

Real Estate » Lead Generation

Customer Support

Customer Support » Social Media Moderation

Basic Information

Age
32
Gender
Male
Website
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Address
Sibulan, Negros Oriental
Tests Taken
IQ
Score:  118
DISC
Dominance: 31%
Influence: 18%
Steadiness: 18%
Compliance: 33%
English
C2(Advanced/Mastery)
Government ID
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