I am a results-driven customer service and operations professional with over 13 years of experience in customer support, technical support, sales, billing, and team leadership. I have managed teams of up to 25 agents and handled voice, chat,
I am highly organized, detail-oriented, and skilled in communication, problem-solving, and process improvement. I am proficient in CRM systems, Microsoft Office, Google Workspace, reporting, workforce management, and performance analysis. I am committed to providing exceptional customer experiences and helping businesses achieve their goals.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.