Remote Customer Support
Technical Troubleshooting & Issue Resolution
CRM & Ticketing Systems (Salesforce, Zendesk-style tools)
Data Analysis (KPI, CSAT, AHT, Trends)
Escalation Management & Case Handling
Process Improvement & Root Cause Analysis
Cross-functional Collaboration (Remote Teams)
Time Management & Independent Work
Written & Verbal Communication (English & Filipino)
Experience: Less than 6 months
Experience: 5 - 10 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.