Appointment Setter/B2B Customer Service Representative/CSR

Overview

Looking for full-time work (8 hours/day)

at $6.72/hour ($1,182.72/month)

Associates degree

Last Active

April 26th, 2024 (3 days ago)

Member Since

July 5th, 2022

Profile Description

My professional journey commenced as a Customer Service Representative, where I focused on customer engagement, query resolution, and ensuring satisfaction. I then transitioned into the role of a B2B Customer Service Representative, nurturing strong client relationships while maintaining excellence in support. Currently, I serve as an Appointment Setter and Customer Service Support Specialist where I'm dedicated to efficiently managing and confirming appointments, ensuring seamless client scheduling, also clearing out messages, following up leads, and replying to comments. Beyond my primary roles, I exhibit versatility by excelling in administrative tasks like email management, meeting scheduling, and client accommodation. Proficient in spreadsheet and Google services, I handle administrative projects effectively with minimal supervision, demonstrating strong time management and organizational skills. My responsibilities encompass prompt communication, contact list maintenance, spreadsheet management, calendar organization, market research, and presentation creation. Additionally, I'm the initial point of contact for employee administrative inquiries, consistently providing exemplary customer service.