Jayra

Virtual Assistant (Dispatcher, CSR, Administrative task)

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Overview

Looking for full-time work (8 hours/day)

at $8.30/hour ($1,600.00/month)

Bachelors degree

Last Active

July 6th, 2026 (7 days ago)

Member Since

July 2nd, 2022

Profile Description

I'm a detail-oriented and dependable professional with a strong background in dispatching, customer support (chat, email & phone), quality assurance, and virtual assistance. Over the years, I’ve built a solid track record of helping teams run smoother—whether that means auditing calls for quality, handling high-volume inboxes, managing schedules, or supporting recruitment and onboarding.
In my previous roles, I’ve worked closely with operations and support teams, ensuring processes are efficient and aligned with company standards. From reviewing agent performance and delivering constructive feedback to organizing files, managing calendars, resolving customer queries, and assisting with day-to-day admin work—I’ve done it all with precision and a can-do attitude.
I’m confident using tools like ServiceTitan, Housecall Pro, Podium, Fieldegde, Service Fusion, Zello dispatch, Salesforce, Microsoft Office, Excel, Google Workspace, and various CRM platforms. I’m also experienced in using dispatch and scheduling systems to ensure timely service delivery and support coordination between teams and clients.
What drives me? Creating order out of chaos, solving problems before they escalate, and being the go-to person others can rely on. Whether behind the scenes or on the front lines of support, I’m passionate about delivering results and making a difference.