Hi, I’m Elzon Adriano fro
I have over 10 years of experience supporting U.S.-based clients in customer service, healthcare administration, and administrative support. I'm committed to providing reliable, professional, and efficient support to help businesses operate smoothly and deliver exceptional customer experiences.
I can help you with the following:
* Customer Service (Phone,
* Escalation Management
* De-escalation & Conflict Resolution
* Inbound & Outbound Call Handling
* Inbound Sales
* Technical Support
* All-Around Virtual Assistance
* Reception & Patient Care Coordination
* General & Executive Administrative Support
* HIPAA-Compliant Healthcare Administration
* Insurance Verification & Prior Authorization
* Intake Management
* Appointment Scheduling
* Calendar &
* Microsoft Excel & Google Sheets
* Data Entry & Records Management
* CRM & Office Software
* Quality Assurance
* Fast Learner with New Software & Tools
* Tech-Savvy & Adaptable
I'm detail-oriented, dependable, and comfortable working in remote environments. Having worked exclusively with U.S.-based clients, I'm familiar with U.S. customer service standards, healthcare workflows, and business communication practices. I take pride in being proactive, adaptable, and committed to delivering high-quality support.
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
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