Customer Service / Technical Support Representative

Overview

Looking for full-time work (8 hours/day)

at $3.83/hour ($736.00/month)

Bachelors degree

Last Active

June 28th, 2026 (yesterday)

Member Since

June 11th, 2022

Profile Description

Technical Support | Non-Voice Specialist | Certified Virtual Assistant | Aspiring Cybersecurity Professional

I have 11+ years of experience in Customer Service, Technical Support, and Non-Voice Operations. I help businesses deliver organized, reliable, and efficient customer support.
I specialize in transaction coordination, billing confirmation, and dispute resolution. I communicate between merchants and providers to make sure transactions are confirmed, documented, and resolved properly.

I have supported clients in Telecom, Consumer Electronics, Roadside Assistance, and BPO. I provide dependable service and strong backend support in fast-paced environments.

What I help businesses with:
Transaction coordination between merchants & providers
Billing confirmation, account reconciliation & dispute management<8efe80624d780eba0c6493ec45140364>Email & chat support (non-voice customer service)
Order tracking, documentation & case follow-ups
Technical troubleshooting for consumer products and SaaS applications
Data entry, CRM updates & record organization
Internal communication via ---------- , Slack, Telegram, or Spark
QA monitoring, workflow updates & process documentation
Virtual admin support for smooth daily operations

Why businesses work with me:
Dependable, detail-oriented, and calm under pressure
Customer-focused and clear communicator
Tech-savvy and fast learner of new systems
Proactive problem solver with strong accountability
Experienced in handling confidential information
Flexible with time zones, organized, and results-driven

Tools and platforms I use:
Google Workspace, Microsoft Office, Zendesk, Salesforce, DialPad, Trello, ---------- , Spark, Slack, Zoom, MS Teams, Telegram, Avaya

I am open to roles in Customer Service, Customer Support, Tech Support, Help Desk, Virtual Assistance, and Crypto Support.

If you need a reliable non-voice professional who delivers smooth coordination and accurate communication, I would be glad to connect and collaborate.